This wig is amazing. These pictures don't show how thick this hair really is. It is thick and soft, I don't get tangles and so far there is very little shedding, and only when I wash the hair. When I comb it or run my fingers through it, no hair comes out.I've washed it twice and straightened it once and the hair goes back to its beautiful waves every time.The customer service is remarkable.They even sent pictures! I've had this wig for almost two weeks and I am totally in love. I would definitely order this wig again.